diff --git a/ts/components/CommunicationColumnAction.vue b/ts/components/CommunicationColumnAction.vue
index 7248b91f..9de1bce4 100644
--- a/ts/components/CommunicationColumnAction.vue
+++ b/ts/components/CommunicationColumnAction.vue
@@ -5,133 +5,136 @@
 }
 </style>
 <template>
-	<div class="border-start p-0">
-		<div v-if="loading" class="loading">Loading...</div>
-		<div v-else>
-			<div
-				v-if="!selectedCommunication"
-				class="h-100 d-flex flex-column align-items-center justify-content-center text-muted p-3"
-			>
-				<i class="bi bi-gear fs-1"></i>
-				<p class="mt-2 text-center">
-					Actions will appear here when a report is selected
-				</p>
-			</div>
-
-			<div
-				v-if="selectedCommunication"
-				class="actions-panel d-flex flex-column"
-			>
-				<div class="p-3 bg-light border-bottom">
-					<h6 class="mb-0"><i class="bi bi-lightning"></i> Quick Actions</h6>
+	<div class="card shadow-sm h-100">
+		<div class="card-header bg-light pane-header">Actions</div>
+		<div class="card-body scroll-pane">
+			<div v-if="loading" class="loading">Loading...</div>
+			<div v-else>
+				<div
+					v-if="!selectedCommunication"
+					class="h-100 d-flex flex-column align-items-center justify-content-center text-muted p-3"
+				>
+					<i class="bi bi-gear fs-1"></i>
+					<p class="mt-2 text-center">
+						Actions will appear here when a report is selected
+					</p>
 				</div>
 
-				<div class="p-3 flex-grow-1">
-					<!-- Create Signal -->
-					<div class="d-grid mb-3">
-						<button class="btn btn-success btn-lg" @click="markSignal()">
-							<i class="bi bi-plus-circle me-2"></i>Mark Signal
-						</button>
-						<small class="text-muted mt-1">This report is useful signal</small>
-					</div>
+				<div
+					v-if="selectedCommunication"
+					class="actions-panel d-flex flex-column"
+				>
+					<div class="p-3 flex-grow-1">
+						<!-- Create Signal -->
+						<div class="d-grid mb-3">
+							<button class="btn btn-success btn-lg" @click="markSignal()">
+								<i class="bi bi-plus-circle me-2"></i>Mark Signal
+							</button>
+							<small class="text-muted mt-1"
+								>This report is useful signal</small
+							>
+						</div>
 
-					<!-- Mark Invalid -->
-					<div class="d-grid mb-3">
-						<button class="btn btn-outline-danger" @click="markInvalid()">
-							<i class="bi bi-x-circle me-2"></i>Mark Invalid
-						</button>
-						<small class="text-muted mt-1">This report isn't useful</small>
-					</div>
+						<!-- Mark Invalid -->
+						<div class="d-grid mb-3">
+							<button class="btn btn-outline-danger" @click="markInvalid()">
+								<i class="bi bi-x-circle me-2"></i>Mark Invalid
+							</button>
+							<small class="text-muted mt-1">This report isn't useful</small>
+						</div>
 
-					<hr />
+						<hr />
 
-					<!-- Message Reporter -->
-					<div
-						v-if="
-							!(
+						<!-- Message Reporter -->
+						<div
+							v-if="
+								!(
+									selectedCommunication?.public_report.reporter.has_email ||
+									selectedCommunication?.public_report.reporter.has_phone
+								)
+							"
+							class="mb-3"
+						>
+							<h6>
+								<i class="bi bi-chat-dots"></i> No Reporter Communications
+								Available
+							</h6>
+						</div>
+						<div
+							v-if="
 								selectedCommunication?.public_report.reporter.has_email ||
 								selectedCommunication?.public_report.reporter.has_phone
-							)
-						"
-						class="mb-3"
-					>
-						<h6>
-							<i class="bi bi-chat-dots"></i> No Reporter Communications
-							Available
-						</h6>
-					</div>
-					<div
-						v-if="
-							selectedCommunication?.public_report.reporter.has_email ||
-							selectedCommunication?.public_report.reporter.has_phone
-						"
-						class="mb-3"
-					>
-						<h6><i class="bi bi-chat-dots"></i> Message Reporter</h6>
-						<div class="mb-2">
-							<label class="form-label small text-muted">Quick Templates</label>
-							<select
-								class="form-select form-select-sm"
-								@change="applyMessageTemplate($event.target.value)"
-							>
-								<option value="">Select a template...</option>
-								<option value="received">Report Received</option>
-								<option value="scheduled">Service Scheduled</option>
-								<option value="completed">Service Completed</option>
-								<option value="need_info">Need More Information</option>
-							</select>
-						</div>
-						<textarea
-							class="form-control mb-2"
-							rows="5"
-							v-model="messageText"
-							placeholder="Type your message to the reporter..."
-						></textarea>
-						<div class="d-grid">
-							<button
-								class="btn btn-primary"
-								@click="sendMessage()"
-								:disabled="!messageText.trim()"
-							>
-								<i class="bi bi-send me-2"></i>Send Message
-							</button>
-						</div>
-					</div>
-
-					<hr />
-
-					<!-- Report History -->
-					<div>
-						<h6><i class="bi bi-clock-history"></i> Activity Log</h6>
-						<div class="small">
-							<div
-								v-for="entry in selectedCommunication.public_report.log || []"
-								:key="entry.created"
-								class="border-start border-2 ps-2 mb-2"
-							>
-								<div v-if="entry.type === 'created'">
-									<div class="text-muted">Initial Report</div>
-									<small class="text-muted">{{
-										formatDate(entry.created)
-									}}</small>
-								</div>
-								<div v-else-if="entry.type === 'message-text'">
-									<div class="text-muted">Text Message</div>
-									<div>{{ entry.message }}</div>
-									<small class="text-muted">{{
-										formatDate(entry.created)
-									}}</small>
-								</div>
-								<div v-else>{{ entry.type }}</div>
+							"
+							class="mb-3"
+						>
+							<h6><i class="bi bi-chat-dots"></i> Message Reporter</h6>
+							<div class="mb-2">
+								<label class="form-label small text-muted"
+									>Quick Templates</label
+								>
+								<select
+									class="form-select form-select-sm"
+									@change="applyMessageTemplate($event.target.value)"
+								>
+									<option value="">Select a template...</option>
+									<option value="received">Report Received</option>
+									<option value="scheduled">Service Scheduled</option>
+									<option value="completed">Service Completed</option>
+									<option value="need_info">Need More Information</option>
+								</select>
 							</div>
-							<div
-								v-if="
-									!selectedCommunication.public_report.log ||
-									selectedCommunication.public_report.log.length === 0
-								"
-								class="text-muted"
-							>
-								No activity yet
+							<textarea
+								class="form-control mb-2"
+								rows="5"
+								v-model="messageText"
+								placeholder="Type your message to the reporter..."
+							></textarea>
+							<div class="d-grid">
+								<button
+									class="btn btn-primary"
+									@click="sendMessage()"
+									:disabled="!messageText.trim()"
+								>
+									<i class="bi bi-send me-2"></i>Send Message
+								</button>
+							</div>
+						</div>
+
+						<hr />
+
+						<!-- Report History -->
+						<div>
+							<h6><i class="bi bi-clock-history"></i> Activity Log</h6>
+							<div class="small">
+								<div
+									v-for="entry in selectedCommunication.public_report.log || []"
+									:key="entry.created"
+									class="border-start border-2 ps-2 mb-2"
+								>
+									<div v-if="entry.type === 'created'">
+										<div class="text-muted">Initial Report</div>
+										<small class="text-muted">{{
+											formatDate(entry.created)
+										}}</small>
+									</div>
+									<div v-else-if="entry.type === 'message-text'">
+										<div class="text-muted">Text Message</div>
+										<div>{{ entry.message }}</div>
+										<small class="text-muted">{{
+											formatDate(entry.created)
+										}}</small>
+									</div>
+									<div v-else>{{ entry.type }}</div>
+								</div>
+								<div
+									v-if="
+										!selectedCommunication.public_report.log ||
+										selectedCommunication.public_report.log.length === 0
+									"
+									class="text-muted"
+								>
+									No activity yet
+								</div>
 							</div>
 						</div>
 					</div>
diff --git a/ts/components/CommunicationColumnDetail.vue b/ts/components/CommunicationColumnDetail.vue
index 72566ea1..b99ccf7b 100644
--- a/ts/components/CommunicationColumnDetail.vue
+++ b/ts/components/CommunicationColumnDetail.vue
@@ -41,336 +41,359 @@
 </style>
 
 <template>
-	<div class="p-3">
-		<div class="map-container">
-			<MapMultipoint
-				id="map"
-				ref="mapRef"
-				:organization-id="user.organization.id"
-				:tegola="user.urls.tegola"
-				:xmin="user.organization.service_area?.min.x ?? 0"
-				:ymin="user.organization.service_area?.min.y ?? 0"
-				:xmax="user.organization.service_area?.max.x ?? 0"
-				:ymax="user.organization.service_area?.max.y ?? 0"
-			/>
-		</div>
-	</div>
-	<div v-if="loading" class="loading">Loading...</div>
-	<div v-else>
-		<div
-			v-if="!selectedCommunication"
-			class="d-flex flex-column align-items-center justify-content-center text-muted"
-		>
-			<i class="bi bi-hand-index fs-1"></i>
-			<p class="mt-2">Select a report to view details</p>
-		</div>
-
-		<div v-if="selectedCommunication" class="h-100 d-flex flex-column">
-			<!-- Report Details -->
-			<div class="details-section p-3 border-top">
-				<div class="d-flex justify-content-between align-items-start mb-3">
-					<div>
-						<h5 class="mb-1">
-							<span
-								v-if="selectedCommunication.type === 'publicreport.nuisance'"
-							>
-								<i class="bi bi-mosquito icon-nuisance"></i>
-								Nuisance Report
-							</span>
-							<span v-if="selectedCommunication.type === 'publicreport.water'">
-								<i class="bi bi-droplet-fill icon-standing-water"></i>
-								Standing Water Report
-							</span>
-						</h5>
-						<small class="text-muted"
-							>Report ID: #{{ selectedCommunication.id }}</small
-						>
-					</div>
-					<span class="badge bg-secondary">
-						<TimeRelative :time="selectedCommunication.created" />
-					</span>
+	<div class="card shadow-sm mb-3">
+		<div class="card-header bg-white pane-header">Communication Workbench</div>
+		<div class="card-body">
+			<div class="map-container">
+				<MapMultipoint
+					id="map"
+					ref="mapRef"
+					:organization-id="user.organization.id"
+					:tegola="user.urls.tegola"
+					:xmin="user.organization.service_area?.min.x ?? 0"
+					:ymin="user.organization.service_area?.min.y ?? 0"
+					:xmax="user.organization.service_area?.max.x ?? 0"
+					:ymax="user.organization.service_area?.max.y ?? 0"
+				/>
+			</div>
+			<div v-if="loading" class="loading">Loading...</div>
+			<div v-else>
+				<div
+					v-if="!selectedCommunication"
+					class="d-flex flex-column align-items-center justify-content-center text-muted"
+				>
+					<i class="bi bi-hand-index fs-1"></i>
+					<p class="mt-2">Select a report to view details</p>
 				</div>
 
-				<!-- Common Fields -->
-				<div class="card mb-3">
-					<div class="card-body">
-						<div class="row g-3">
-							<div class="col-12">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-geo-alt"></i> Address
-								</label>
-								<div class="fw-medium">
-									{{
-										formatAddress(selectedCommunication.public_report.address)
-									}}
-								</div>
-							</div>
-							<div class="col-md-6">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-person"></i> Reporter Name
-								</label>
-								<div class="fw-medium">
-									{{
-										selectedCommunication.public_report.reporter.name ||
-										"not given"
-									}}
-								</div>
-							</div>
-							<div class="col-md-6">
-								<label
-									v-if="selectedCommunication.public_report.reporter.has_email"
-									class="form-label text-muted small mb-0"
-								>
-									<i class="bi bi-envelope"></i>
-								</label>
-								<label
-									v-if="selectedCommunication.public_report.reporter.has_phone"
-									class="form-label text-muted small mb-0"
-								>
-									<i class="bi bi-phone"></i>
-								</label>
-							</div>
-						</div>
-						<div v-if="water" class="row g-3">
-							<div class="col-12">
-								<ul>
-									<li v-if="water?.is_reporter_owner">
-										Reporter is the owner of the property
-									</li>
-									<li v-if="water?.is_reporter_confidential">
-										Reporter has asked to be kept confidential
-									</li>
-								</ul>
-							</div>
-						</div>
-					</div>
-				</div>
-
-				<!-- Nuisance-specific Fields -->
-				<div v-if="nuisance" class="card mb-3">
-					<div class="card-header bg-danger bg-opacity-10">
-						<i class="bi bi-exclamation-triangle"></i> Nuisance Details
-					</div>
-					<div class="card-body">
-						<div class="row g-3">
-							<div class="col-md-6">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-clock"></i> Time of Day Encountered
-								</label>
-								<ul>
-									<li v-if="nuisance?.time_of_day_early">Early</li>
-									<li v-if="nuisance?.time_of_day_day">Daytime</li>
-									<li v-if="nuisance?.time_of_day_evening">Evening</li>
-									<li v-if="nuisance?.time_of_day_night">Night</li>
-								</ul>
-							</div>
-							<div class="col-md-6">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-house"></i> Property Area
-								</label>
-								<div>
-									<ul>
-										<li v-if="nuisance?.is_location_backyard">Backyard</li>
-										<li v-if="nuisance?.is_location_frontyard">Frontyard</li>
-										<li v-if="nuisance?.is_location_garden">Garden</li>
-										<li v-if="nuisance?.is_location_other">Other</li>
-										<li v-if="nuisance?.is_location_pool">Pool</li>
-									</ul>
-								</div>
-							</div>
-							<div
-								v-if="
-									nuisance?.source_container ||
-									nuisance?.source_gutter ||
-									nuisance?.source_stagnant
-								"
-								class="col-md-6"
-							>
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-droplet"></i> Sources
-								</label>
-								<ul>
-									<li v-if="nuisance?.source_container">Container</li>
-									<li v-if="nuisance?.source_gutter">Gutter</li>
-									<li v-if="nuisance?.source_stagnant">Sprinklers & Gutters</li>
-								</ul>
-							</div>
-							<div v-if="nuisance?.source_description" class="col-12">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-chat-text"></i> Source Description
-								</label>
-								<div class="p-2 bg-light rounded">
-									{{ nuisance?.source_description || "none" }}
-								</div>
-							</div>
-							<div class="col-12">
-								<label class="form-label text-mudet small mb-0">
-									<i class="bi bi-clock"></i> Duration
-								</label>
-								<div class="p-2 bg-light rounded">
-									{{ nuisance?.duration }}
-								</div>
-							</div>
-							<div class="col-12">
-								<label class="form-label text-muted small mb-0">
-									<i class="bi bi-chat-text"></i> Additional Notes
-								</label>
-								<div class="p-2 bg-light rounded">
-									{{ nuisance?.additional_info || "No additional notes" }}
-								</div>
-							</div>
-						</div>
-					</div>
-				</div>
-
-				<!-- Standing Water-specific Fields -->
-				<div v-if="water" class="card mb-3">
-					<div class="card-header bg-info bg-opacity-10">
-						<i class="bi bi-droplet"></i> Standing Water Details
-					</div>
-					<div class="card-body">
-						<div
-							v-if="
-								water?.access_gate ||
-								water?.access_fence ||
-								water?.access_locked ||
-								water?.access_dog ||
-								water?.access_other
-							"
-							class="col-md-6"
-						>
-							<label class="form-label text-muted small mb-0">
-								<i class="bi bi-droplet"></i> Access
-							</label>
+				<div v-if="selectedCommunication" class="h-100 d-flex flex-column">
+					<!-- Report Details -->
+					<div class="details-section p-3 border-top">
+						<div class="d-flex justify-content-between align-items-start mb-3">
 							<div>
-								<ul>
-									<li v-if="water?.access_gate">Gate</li>
-									<li v-if="water?.access_fence">Fence</li>
-									<li v-if="water?.access_locked">Locked</li>
-									<li v-if="water?.access_dog">Dog</li>
-									<li v-if="water?.access_other">Other access obstacle</li>
-								</ul>
+								<h5 class="mb-1">
+									<span
+										v-if="
+											selectedCommunication.type === 'publicreport.nuisance'
+										"
+									>
+										<i class="bi bi-mosquito icon-nuisance"></i>
+										Nuisance Report
+									</span>
+									<span
+										v-if="selectedCommunication.type === 'publicreport.water'"
+									>
+										<i class="bi bi-droplet-fill icon-standing-water"></i>
+										Standing Water Report
+									</span>
+								</h5>
+								<small class="text-muted"
+									>Report ID: #{{ selectedCommunication.id }}</small
+								>
 							</div>
-						</div>
-						<div v-if="water?.access_comments" class="col-12">
-							<label class="form-label text-muted small mb-0">
-								<i class="bi bi-chat-text"></i> Access Comments
-							</label>
-							<div class="p-2 bg-light rounded">
-								{{ water?.access_comments }}
-							</div>
-						</div>
-						<label class="form-label text-muted small mb-0">
-							<i class="bi bi-eye"></i> Mosquito Life Stages Observed
-						</label>
-						<div class="mt-2">
-							<span
-								class="badge me-2"
-								:class="
-									water?.has_larvae ? 'badge-larvae' : 'bg-light text-muted'
-								"
-							>
-								<i
-									class="bi"
-									:class="water?.has_larvae ? 'bi-check-circle' : 'bi-circle'"
-								></i>
-								Larvae
-							</span>
-							<span
-								class="badge me-2"
-								:class="
-									water?.has_pupae ? 'badge-pupae' : 'bg-light text-muted'
-								"
-							>
-								<i
-									class="bi"
-									:class="water?.has_pupae ? 'bi-check-circle' : 'bi-circle'"
-								></i>
-								Pupae
-							</span>
-							<span
-								class="badge"
-								:class="
-									water?.has_adult ? 'badge-adult' : 'bg-light text-muted'
-								"
-							>
-								<i
-									class="bi"
-									:class="water?.has_adult ? 'bi-check-circle' : 'bi-circle'"
-								></i>
-								Adult Mosquitoes
+							<span class="badge bg-secondary">
+								<TimeRelative :time="selectedCommunication.created" />
 							</span>
 						</div>
-						<div v-if="water?.comments" class="col-12">
-							<label class="form-label text-muted small mb-0">
-								<i class="bi bi-chat-text"></i> Comments
-							</label>
-							<div class="p-2 bg-light rounded">
-								{{ water?.comments }}
-							</div>
-						</div>
-						<div class="col-md-6">
-							<label class="form-label text-muted small mb-0">
-								<i class="bi bi-person"></i> Owner Name
-							</label>
-							<div class="fw-medium">
-								{{ water?.owner.name || "not given" }}
-							</div>
-						</div>
-						<div class="col-md-6">
-							<label
-								v-if="water?.owner.has_email"
-								class="form-label text-muted small mb-0"
-							>
-								<i class="bi bi-envelope"></i>
-							</label>
-							<label
-								v-if="water?.owner.has_phone"
-								class="form-label text-muted small mb-0"
-							>
-								<i class="bi bi-phone"></i>
-							</label>
-						</div>
-					</div>
-				</div>
 
-				<!-- Images Section -->
-				<div class="card">
-					<div
-						class="card-header d-flex justify-content-between align-items-center"
-					>
-						<span><i class="bi bi-images"></i> Attached Photos</span>
-						<span class="badge bg-primary">
-							{{ selectedCommunication.public_report.images?.length || 0 }}
-						</span>
-					</div>
-					<div class="card-body">
-						<div
-							v-if="
-								selectedCommunication.public_report.images &&
-								selectedCommunication.public_report.images.length > 0
-							"
-							class="d-flex flex-wrap gap-2"
-						>
-							<img
-								v-for="(photo, index) in selectedCommunication.public_report
-									.images"
-								:key="index"
-								:src="photo.url_content"
-								class="photo-thumbnail"
-								@click="openPhotoViewer(index)"
-								:alt="'Photo ' + (index + 1)"
-							/>
+						<!-- Common Fields -->
+						<div class="card mb-3">
+							<div class="card-body">
+								<div class="row g-3">
+									<div class="col-12">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-geo-alt"></i> Address
+										</label>
+										<div class="fw-medium">
+											{{
+												formatAddress(
+													selectedCommunication.public_report.address,
+												)
+											}}
+										</div>
+									</div>
+									<div class="col-md-6">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-person"></i> Reporter Name
+										</label>
+										<div class="fw-medium">
+											{{
+												selectedCommunication.public_report.reporter.name ||
+												"not given"
+											}}
+										</div>
+									</div>
+									<div class="col-md-6">
+										<label
+											v-if="
+												selectedCommunication.public_report.reporter.has_email
+											"
+											class="form-label text-muted small mb-0"
+										>
+											<i class="bi bi-envelope"></i>
+										</label>
+										<label
+											v-if="
+												selectedCommunication.public_report.reporter.has_phone
+											"
+											class="form-label text-muted small mb-0"
+										>
+											<i class="bi bi-phone"></i>
+										</label>
+									</div>
+								</div>
+								<div v-if="water" class="row g-3">
+									<div class="col-12">
+										<ul>
+											<li v-if="water?.is_reporter_owner">
+												Reporter is the owner of the property
+											</li>
+											<li v-if="water?.is_reporter_confidential">
+												Reporter has asked to be kept confidential
+											</li>
+										</ul>
+									</div>
+								</div>
+							</div>
 						</div>
-						<div
-							v-if="
-								!selectedCommunication.public_report.images ||
-								selectedCommunication.public_report.images.length === 0
-							"
-							class="text-muted text-center py-3"
-						>
-							<i class="bi bi-camera-slash fs-4"></i>
-							<p class="mb-0 small">No images attached</p>
+
+						<!-- Nuisance-specific Fields -->
+						<div v-if="nuisance" class="card mb-3">
+							<div class="card-header bg-danger bg-opacity-10">
+								<i class="bi bi-exclamation-triangle"></i> Nuisance Details
+							</div>
+							<div class="card-body">
+								<div class="row g-3">
+									<div class="col-md-6">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-clock"></i> Time of Day Encountered
+										</label>
+										<ul>
+											<li v-if="nuisance?.time_of_day_early">Early</li>
+											<li v-if="nuisance?.time_of_day_day">Daytime</li>
+											<li v-if="nuisance?.time_of_day_evening">Evening</li>
+											<li v-if="nuisance?.time_of_day_night">Night</li>
+										</ul>
+									</div>
+									<div class="col-md-6">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-house"></i> Property Area
+										</label>
+										<div>
+											<ul>
+												<li v-if="nuisance?.is_location_backyard">Backyard</li>
+												<li v-if="nuisance?.is_location_frontyard">
+													Frontyard
+												</li>
+												<li v-if="nuisance?.is_location_garden">Garden</li>
+												<li v-if="nuisance?.is_location_other">Other</li>
+												<li v-if="nuisance?.is_location_pool">Pool</li>
+											</ul>
+										</div>
+									</div>
+									<div
+										v-if="
+											nuisance?.source_container ||
+											nuisance?.source_gutter ||
+											nuisance?.source_stagnant
+										"
+										class="col-md-6"
+									>
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-droplet"></i> Sources
+										</label>
+										<ul>
+											<li v-if="nuisance?.source_container">Container</li>
+											<li v-if="nuisance?.source_gutter">Gutter</li>
+											<li v-if="nuisance?.source_stagnant">
+												Sprinklers & Gutters
+											</li>
+										</ul>
+									</div>
+									<div v-if="nuisance?.source_description" class="col-12">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-chat-text"></i> Source Description
+										</label>
+										<div class="p-2 bg-light rounded">
+											{{ nuisance?.source_description || "none" }}
+										</div>
+									</div>
+									<div class="col-12">
+										<label class="form-label text-mudet small mb-0">
+											<i class="bi bi-clock"></i> Duration
+										</label>
+										<div class="p-2 bg-light rounded">
+											{{ nuisance?.duration }}
+										</div>
+									</div>
+									<div class="col-12">
+										<label class="form-label text-muted small mb-0">
+											<i class="bi bi-chat-text"></i> Additional Notes
+										</label>
+										<div class="p-2 bg-light rounded">
+											{{ nuisance?.additional_info || "No additional notes" }}
+										</div>
+									</div>
+								</div>
+							</div>
+						</div>
+
+						<!-- Standing Water-specific Fields -->
+						<div v-if="water" class="card mb-3">
+							<div class="card-header bg-info bg-opacity-10">
+								<i class="bi bi-droplet"></i> Standing Water Details
+							</div>
+							<div class="card-body">
+								<div
+									v-if="
+										water?.access_gate ||
+										water?.access_fence ||
+										water?.access_locked ||
+										water?.access_dog ||
+										water?.access_other
+									"
+									class="col-md-6"
+								>
+									<label class="form-label text-muted small mb-0">
+										<i class="bi bi-droplet"></i> Access
+									</label>
+									<div>
+										<ul>
+											<li v-if="water?.access_gate">Gate</li>
+											<li v-if="water?.access_fence">Fence</li>
+											<li v-if="water?.access_locked">Locked</li>
+											<li v-if="water?.access_dog">Dog</li>
+											<li v-if="water?.access_other">Other access obstacle</li>
+										</ul>
+									</div>
+								</div>
+								<div v-if="water?.access_comments" class="col-12">
+									<label class="form-label text-muted small mb-0">
+										<i class="bi bi-chat-text"></i> Access Comments
+									</label>
+									<div class="p-2 bg-light rounded">
+										{{ water?.access_comments }}
+									</div>
+								</div>
+								<label class="form-label text-muted small mb-0">
+									<i class="bi bi-eye"></i> Mosquito Life Stages Observed
+								</label>
+								<div class="mt-2">
+									<span
+										class="badge me-2"
+										:class="
+											water?.has_larvae ? 'badge-larvae' : 'bg-light text-muted'
+										"
+									>
+										<i
+											class="bi"
+											:class="
+												water?.has_larvae ? 'bi-check-circle' : 'bi-circle'
+											"
+										></i>
+										Larvae
+									</span>
+									<span
+										class="badge me-2"
+										:class="
+											water?.has_pupae ? 'badge-pupae' : 'bg-light text-muted'
+										"
+									>
+										<i
+											class="bi"
+											:class="
+												water?.has_pupae ? 'bi-check-circle' : 'bi-circle'
+											"
+										></i>
+										Pupae
+									</span>
+									<span
+										class="badge"
+										:class="
+											water?.has_adult ? 'badge-adult' : 'bg-light text-muted'
+										"
+									>
+										<i
+											class="bi"
+											:class="
+												water?.has_adult ? 'bi-check-circle' : 'bi-circle'
+											"
+										></i>
+										Adult Mosquitoes
+									</span>
+								</div>
+								<div v-if="water?.comments" class="col-12">
+									<label class="form-label text-muted small mb-0">
+										<i class="bi bi-chat-text"></i> Comments
+									</label>
+									<div class="p-2 bg-light rounded">
+										{{ water?.comments }}
+									</div>
+								</div>
+								<div class="col-md-6">
+									<label class="form-label text-muted small mb-0">
+										<i class="bi bi-person"></i> Owner Name
+									</label>
+									<div class="fw-medium">
+										{{ water?.owner.name || "not given" }}
+									</div>
+								</div>
+								<div class="col-md-6">
+									<label
+										v-if="water?.owner.has_email"
+										class="form-label text-muted small mb-0"
+									>
+										<i class="bi bi-envelope"></i>
+									</label>
+									<label
+										v-if="water?.owner.has_phone"
+										class="form-label text-muted small mb-0"
+									>
+										<i class="bi bi-phone"></i>
+									</label>
+								</div>
+							</div>
+						</div>
+
+						<!-- Images Section -->
+						<div class="card">
+							<div
+								class="card-header d-flex justify-content-between align-items-center"
+							>
+								<span><i class="bi bi-images"></i> Attached Photos</span>
+								<span class="badge bg-primary">
+									{{ selectedCommunication.public_report.images?.length || 0 }}
+								</span>
+							</div>
+							<div class="card-body">
+								<div
+									v-if="
+										selectedCommunication.public_report.images &&
+										selectedCommunication.public_report.images.length > 0
+									"
+									class="d-flex flex-wrap gap-2"
+								>
+									<img
+										v-for="(photo, index) in selectedCommunication.public_report
+											.images"
+										:key="index"
+										:src="photo.url_content"
+										class="photo-thumbnail"
+										@click="openPhotoViewer(index)"
+										:alt="'Photo ' + (index + 1)"
+									/>
+								</div>
+								<div
+									v-if="
+										!selectedCommunication.public_report.images ||
+										selectedCommunication.public_report.images.length === 0
+									"
+									class="text-muted text-center py-3"
+								>
+									<i class="bi bi-camera-slash fs-4"></i>
+									<p class="mb-0 small">No images attached</p>
+								</div>
+							</div>
 						</div>
 					</div>
 				</div>
diff --git a/ts/components/CommunicationColumnList.vue b/ts/components/CommunicationColumnList.vue
index b4a0f6a5..d9594eb9 100644
--- a/ts/components/CommunicationColumnList.vue
+++ b/ts/components/CommunicationColumnList.vue
@@ -19,8 +19,8 @@
 </style>
 
 <template>
-	<div class="border-end p-0 reports-list">
-		<div class="p-3 bg-light border-bottom">
+	<div class="card shadow-sm h-100 reports-list">
+		<div class="card-header bg-light pane-header">
 			<div class="input-group input-group-sm">
 				<span class="input-group-text"><i class="bi bi-search"></i></span>
 				<input
@@ -30,7 +30,9 @@
 					v-model="searchFilter"
 				/>
 			</div>
-			<div class="mt-2 d-flex gap-2">
+		</div>
+		<div class="card-body scroll-pane">
+			<div class="mb-3">
 				<button
 					class="btn btn-sm"
 					:class="
@@ -47,7 +49,7 @@
 					"
 					@click="typeFilter = 'nuisance'"
 				>
-					<i class="bi bi-mosquito"></i>Mosquito Nuisance
+					<i class="bi bi-mosquito"></i>Nuisance
 				</button>
 				<button
 					class="btn btn-sm"
@@ -57,70 +59,73 @@
 					<i class="bi bi-droplet"></i> Water
 				</button>
 			</div>
-		</div>
 
-		<div class="list-group list-group-flush">
-			<div v-if="loading" class="loading">Loading...</div>
-			<div
-				v-else-if="all.length > 0"
-				v-for="comm in filteredCommunications"
-				:key="comm.id"
-				class="list-group-item report-card p-3"
-				:class="{
-					active: selectedId && selectedId === comm.id,
-				}"
-				@click="handleClick(comm.id)"
-			>
-				<!-- First row: icon, type badge, and time -->
-				<div class="d-flex justify-content-between align-items-center mb-2">
-					<div class="d-flex align-items-center">
-						<i
-							v-if="comm.type === 'publicreport.nuisance'"
-							class="bi bi-mosquito icon-nuisance fs-4 me-2"
-						>
-						</i>
-						<i
-							v-if="comm.type === 'publicreport.water'"
-							class="bi bi-droplet-fill icon-standing-water fs-4 me-2"
-						></i>
-						<span
-							class="badge"
-							:class="
-								comm.type === 'publicreport.nuisance' ? 'bg-danger' : 'bg-info'
-							"
-						>
-							{{
-								comm.type === "publicreport.nuisance"
-									? "Nuisance"
-									: "Standing Water"
-							}}
-						</span>
-					</div>
-					<small>
-						<TimeRelative :time="comm.created" />
-					</small>
-				</div>
-
-				<!-- Details section: full width -->
-				<div>
-					<div>
-						<i class="bi bi-geo-alt text-muted"></i>
-						<span class="fw-medium">{{
-							comm.public_report.address.postal_code
-						}}</span>
-					</div>
-					<small>{{ formatAddress(comm.public_report.address) }}</small>
-					<div
-						v-if="
-							comm.public_report.images && comm.public_report.images.length > 0
-						"
-						class="mt-1"
-					>
-						<small class="text-muted">
-							<i class="bi bi-camera"></i>
-							{{ comm.public_report.images.length }} photo(s)
+			<div class="list-group list-group-flush">
+				<div v-if="loading" class="loading">Loading...</div>
+				<div
+					v-else-if="all.length > 0"
+					v-for="comm in filteredCommunications"
+					:key="comm.id"
+					class="border rounded list-group-item report-card p-3"
+					:class="{
+						active: selectedId && selectedId === comm.id,
+					}"
+					@click="handleClick(comm.id)"
+				>
+					<!-- First row: icon, type badge, and time -->
+					<div class="d-flex justify-content-between align-items-center mb-2">
+						<div class="d-flex align-items-center">
+							<i
+								v-if="comm.type === 'publicreport.nuisance'"
+								class="bi bi-mosquito icon-nuisance fs-4 me-2"
+							>
+							</i>
+							<i
+								v-if="comm.type === 'publicreport.water'"
+								class="bi bi-droplet-fill icon-standing-water fs-4 me-2"
+							></i>
+							<span
+								class="badge"
+								:class="
+									comm.type === 'publicreport.nuisance'
+										? 'bg-danger'
+										: 'bg-info'
+								"
+							>
+								{{
+									comm.type === "publicreport.nuisance"
+										? "Nuisance"
+										: "Standing Water"
+								}}
+							</span>
+						</div>
+						<small>
+							<TimeRelative :time="comm.created" />
 						</small>
 					</div>
+
+					<!-- Details section: full width -->
+					<div>
+						<div>
+							<i class="bi bi-geo-alt text-muted"></i>
+							<span class="fw-medium">{{
+								comm.public_report.address.postal_code
+							}}</span>
+						</div>
+						<small>{{ formatAddress(comm.public_report.address) }}</small>
+						<div
+							v-if="
+								comm.public_report.images &&
+								comm.public_report.images.length > 0
+							"
+							class="mt-1"
+						>
+							<small class="text-muted">
+								<i class="bi bi-camera"></i>
+								{{ comm.public_report.images.length }} photo(s)
+							</small>
+						</div>
+					</div>
 				</div>
 			</div>
 		</div>
diff --git a/ts/components/PlanningColumnAction.vue b/ts/components/PlanningColumnAction.vue
index e9c2a60b..12d8d94f 100644
--- a/ts/components/PlanningColumnAction.vue
+++ b/ts/components/PlanningColumnAction.vue
@@ -12,7 +12,7 @@
 </style>
 <template>
 	<div class="card shadow-sm h-100">
-		<div class="card-header bg-white pane-header">Transformation Tools</div>
+		<div class="card-header bg-light pane-header">Transformation Tools</div>
 		<div class="card-body scroll-pane">
 			<div class="mb-3">
 				<div class="text-muted small mb-2">Signal → Lead</div>
diff --git a/ts/view/Communication.vue b/ts/view/Communication.vue
index 42ee6008..7cb21c4e 100644
--- a/ts/view/Communication.vue
+++ b/ts/view/Communication.vue
@@ -2,6 +2,16 @@
 
 <template>
 	<ThreeColumn>
+		<template #header>
+			<div class="col">
+				<h3 class="mb-1">Communication Workbench</h3>
+				<div class="text-muted small">
+					Communications from various sources come in at the left, are
+					investigated in the center, and labeled as valuable signal or invalid
+					on the right.
+				</div>
+			</div>
+		</template>
 		<template #left>
 			<CommunicationColumnList
 				:all="communication.all"