[customer] Duplicate name/contact info on multiple reports #57

New issue

Closed

opened 2026-06-23 15:32:57 +00:00 by eliribble · 7 comments

eliribble commented 2026-06-23 15:32:57 +00:00

Owner

Copy link

From Alysia Davis:

I'm submitting screenshots of an issue I noticed, for some reason on my end for a few days it kept showing the same name and contact info for reports. I think it may have resolved now but just in case.

From Alysia Davis: I'm submitting screenshots of an issue I noticed, for some reason on my end for a few days it kept showing the same name and contact info for reports. I think it may have resolved now but just in case.

Screenshot 2026-06-23 082656.png

28 KiB

Screenshot 2026-06-23 082715.png

20 KiB

Screenshot 2026-06-23 082703.png

21 KiB

Screenshot 2026-06-23 082710.png

18 KiB

Screenshot 2026-06-23 082724.png

18 KiB

eliribble commented 2026-06-23 15:33:17 +00:00

Author

Owner

Copy link

Last screenshot, hit the limit.

Last screenshot, hit the limit.

Screenshot 2026-06-23 082734.png

19 KiB

eliribble self-assigned this 2026-06-23 15:33:20 +00:00

eliribble added reference main 2026-06-23 15:33:29 +00:00

eliribble added the

customer

label 2026-06-23 15:41:31 +00:00

eliribble commented 2026-06-23 15:44:48 +00:00

Author

Owner

Copy link

First screenshot:

Report ID: J8GA3NG9STR8
reporter_contact_id: 265

# select * from comms.contact where id=265;
          created           | id  |      name      | organization_id
----------------------------+-----+----------------+-----------------
 2026-05-07 23:19:04.756788 | 265 | Monique Garcia |               1

# select * from comms.contact_email where contact_id=265;
            address            | confirmed | contact_id | is_subscribed | id
-------------------------------+-----------+------------+---------------+-----
 monique.daniellex16@gmail.com | f         |        265 | f             | 208

# select * from comms.contact_phone where contact_id=265;
 contact_id |     e164     | is_subscribed | id
------------+--------------+---------------+-----
        265 | +15593564033 | f             | 271
(1 row)

# select id, public_id, created from publicreport.report where reporter_contact_id=265;
 id  |  public_id   |          created
-----+--------------+----------------------------
 477 | QEJHKR5U3XDP | 2026-06-19 00:00:33.827104
 478 | FKRS453KKTDJ | 2026-06-19 04:42:33.684136
 479 | H9PQ9U3S5GAD | 2026-06-19 05:27:11.018304
 480 | J8GA3NG9STR8 | 2026-06-19 13:41:51.203266
 481 | BBMVKNWCPYSM | 2026-06-19 14:09:22.650346
 482 | H48PWB7XX7UJ | 2026-06-19 20:38:24.432193
 254 | B555MQA9D8DX | 2026-05-07 23:19:04.756788

First screenshot: Report ID: J8GA3NG9STR8 reporter_contact_id: 265 ``` # select * from comms.contact where id=265; created | id | name | organization_id ----------------------------+-----+----------------+----------------- 2026-05-07 23:19:04.756788 | 265 | Monique Garcia | 1 # select * from comms.contact_email where contact_id=265; address | confirmed | contact_id | is_subscribed | id -------------------------------+-----------+------------+---------------+----- monique.daniellex16@gmail.com | f | 265 | f | 208 # select * from comms.contact_phone where contact_id=265; contact_id | e164 | is_subscribed | id ------------+--------------+---------------+----- 265 | +15593564033 | f | 271 (1 row) # select id, public_id, created from publicreport.report where reporter_contact_id=265; id | public_id | created -----+--------------+---------------------------- 477 | QEJHKR5U3XDP | 2026-06-19 00:00:33.827104 478 | FKRS453KKTDJ | 2026-06-19 04:42:33.684136 479 | H9PQ9U3S5GAD | 2026-06-19 05:27:11.018304 480 | J8GA3NG9STR8 | 2026-06-19 13:41:51.203266 481 | BBMVKNWCPYSM | 2026-06-19 14:09:22.650346 482 | H48PWB7XX7UJ | 2026-06-19 20:38:24.432193 254 | B555MQA9D8DX | 2026-05-07 23:19:04.756788 ```

eliribble referenced this issue from a commit 2026-06-23 19:38:24 +00:00

Save raw reporter data to old publicreport report fields

eliribble commented 2026-06-24 00:20:01 +00:00

Author

Owner

Copy link

Logs in prod near report 477:

Jun 19 00:00:23 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF email websocket server going away
Jun 19 00:00:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF extracted nuisance uploads len=0
Jun 19 00:00:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF Created base report id=477 public_id=QEJHKR5U3XDP

It's not much, so no errors posted.

Logs in prod near report 477: ``` Jun 19 00:00:23 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF email websocket server going away Jun 19 00:00:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF extracted nuisance uploads len=0 Jun 19 00:00:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 12:00AM INF Created base report id=477 public_id=QEJHKR5U3XDP ``` It's not much, so no errors posted.

eliribble commented 2026-06-24 00:20:29 +00:00

Author

Owner

Copy link

Logs in prod near report 478:

Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved image file content to collection collection=8 filepath=/mnt/bigdisk/nidus-sync/fi
les/public-image/49c1c852-6b99-11f1-ba49-50e549c45c5c.img
Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved an uploaded file to disk content-type=image/jpeg size=4699015 uploaded_filename=1
000026708.jpg uuid=49c1c852-6b99-11f1-ba49-50e549c45c5c
Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF extracted nuisance uploads len=1
Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved an uploaded file to the database id=440 tags=49
Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Created base report id=478 public_id=FKRS453KKTDJ
Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF saved uploaded images len=1

Logs in prod near report 478: ``` Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved image file content to collection collection=8 filepath=/mnt/bigdisk/nidus-sync/fi les/public-image/49c1c852-6b99-11f1-ba49-50e549c45c5c.img Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved an uploaded file to disk content-type=image/jpeg size=4699015 uploaded_filename=1 000026708.jpg uuid=49c1c852-6b99-11f1-ba49-50e549c45c5c Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF extracted nuisance uploads len=1 Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Saved an uploaded file to the database id=440 tags=49 Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF Created base report id=478 public_id=FKRS453KKTDJ Jun 19 04:42:33 nocix-amd-legacy-sexcore nidus-sync[435328]: 4:42AM INF saved uploaded images len=1 ```

eliribble commented 2026-06-24 00:22:10 +00:00

Author

Owner

Copy link

None of the client_uuids are the same

None of the client_uuids are the same

eliribble commented 2026-06-24 02:38:16 +00:00

Author

Owner

Copy link

Believe fixed in b4bedc5d14

Believe fixed in b4bedc5d1433a66ca27a6287ab39883551ea742d

eliribble referenced this issue from a commit 2026-06-24 02:38:25 +00:00

Don't re-use empty contacts for reports

eliribble commented 2026-07-23 21:05:46 +00:00

Author

Owner

Copy link

Confirmed fixed in v0.0.19

Confirmed fixed in v0.0.19

eliribble closed this issue 2026-07-23 21:05:46 +00:00

eliribble referenced this issue from a commit 2026-08-29 22:17:58 +00:00

Save raw reporter data to old publicreport report fields

eliribble referenced this issue from a commit 2026-08-29 22:17:58 +00:00

Don't re-use empty contacts for reports

Sign in to join this conversation.

main

Branches Tags

Clear current reference

main

fix/signin-stale-impersonation

issue-164-overview-map

worried-pug

add-ts-ui-tests-action

implement-maintenance-mode

investigate-planet-mosaics-new-area-sync

upbeat-turtle-2

quiet-peacock

light-rat-2

light-rat

upbeat-turtle

reveal-ui-bundle

smart-baboon

snowy-gopher

bitter-moth

famous-mantis

evil-donkey-continued

elegant-mule

exciting-sheep

sleek-fireant

magical-armadillo

aquatic-monkey

issue-176-n-items

issue-176-reveal-ui-redesign

issue-184-nearmap-tiles

issue-183-crop-data

issue-13-train-data-api

issue-180-skip-trace-design-doc

issue-174-reveal-ui-mockup

issue-166-communication-search

issue-165-address-reporter-list-view

issue-160-h3cell-bad-data

issue-155-feature-observation-parser-v2

issue-155-feature-observation-parser

issue-152-land-use-soil-data

fix/issue-134-ci-ssh-auth

fix/golint-ci-submodule-auth

fix/golangci-lint-unstable

fix/incoming-text-missing-destination-phone

fix/csv-import-missing-srid-4326

Clear current reference

79

78

77

76

75

74

73

72

70

50

48

46

45

_backup/pre-rewrite-tag44

44

42

41

40

39

38

37

35

34

33

v0.0.5

v0.0.4

32

31

30

29

28

27

26

25

24

v0.0.23

v0.0.22

v0.0.21

v0.0.20

v0.0.19

0.0.18

0.0.17

0.0.16

0.0.15

0.0.14

0.0.13

0.0.12

0.0.11

0.0.10

0.0.9

0.0.8

0.0.7

v0.0.6

v0.0.3

v0.0.2

v0.0.1

Labels

Clear labels

  

customer

Customers are aware of, and affected by the issue

  

prod

Issue has manifested in production

  

repro'd

Has been reproduced by engineering

  

retest

Issue is ready for retesting in staging

  

staging

Issue has manifested in staging

No labels

customer

prod

repro'd

retest

staging

Milestone

Clear milestone

No items

No milestone

Projects

Clear projects

No items

No project

Assignees

Clear assignees

No assignees

eliribble

1 participant

Notifications

Subscribe

Due date

The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference

Gleipnir/nidus-sync#57

No description provided.